Request Your Free Gold Pack
Send your gold to a real UK high street-backed gold buying service. Receive an itemised valuation before deciding whether to sell.
- Free tracked postal pack
- No obligation to sell
- Itemised valuation before decision
- Same-day payment once accepted
- Secure return if you decline
- Real UK high street accountability
Your offer is based on purity, weight, condition and current gold market rates at inspection. Final offers are confirmed after testing and weighing.
Request Your Free Gold Pack
Free tracked postal pack — no obligation.
Your pack is sent to our flagship HighStreetGold headquarters.
Based at our Cash Generator St Helens location — a real UK high street premises with public local reputation, CCTV-monitored handling and secure Grade 5 safe storage. Postal packs are evaluated by our gold specialists upstairs in the dedicated headquarters area before any offer is made.
- Sent to real flagship headquarters
- Evaluated by gold specialists
- CCTV-monitored handling
- Grade 5 safe storage
- Itemised valuation before decision
- Nothing sold, melted or processed before acceptance
What happens next
A simple, transparent process from start to finish.
Postal gold selling backed by real UK high street accountability — real premises, real staff, public reputation.
01
Request your free pack
Tell us a little about what you'd like to send. Your free tracked postal pack arrives within 1–2 working days.
02
Send your gold
Place your items in the secure pack and post it using the included tracked postage option. Insurance level depends on the declared value arranged before sending.
03
Itemised valuation
Every item is weighed and tested individually. You receive a fully itemised offer based on purity, weight, condition and current market rates.
04
You decide
Accept and we pay you the same working day by bank transfer. Decline and your items are securely returned at no cost.
Free gold pack — your questions answered
Is the pack free?+
Yes. The pack, the tracked postage label and the return postage if you decline are all completely free.
Do I have to accept the offer?+
No. There is no obligation to sell. If you choose not to accept your valuation, your items are returned to you securely at no cost.
How is my gold valued?+
Each item is weighed and tested for purity, then valued against the live international gold spot price. Your offer is based on purity, weight, condition and current gold market rates at inspection.
How is postage arranged?+
Your pack includes a tracked Royal Mail postage option. Insurance level depends on the declared value and postage option arranged before sending.
What happens if I decline?+
We securely return your items to you using a tracked return service at no cost to you.
When do I get paid?+
Once you accept your valuation, payment is sent the same working day by bank transfer.
Can you match another quote?+
If you have a genuine recent written quote from a local UK high street gold buyer, our team can review it and, where possible, aim to match it. Quote match is subject to verification, item inspection, purity testing, weight confirmation and current market conditions.
What happens if gold prices rise?+
If the gold market rises between your pack being arranged and your items being assessed, we reflect the higher rate in your valuation. Final offers depend on testing, weighing, purity and item verification.
Secure From Arrival To Valuation
When your pack arrives at our flagship HighStreetGold headquarters — based at our Cash Generator St Helens location — your items are checked in, recorded and handled under CCTV-monitored procedures before valuation.
CCTV-Monitored Handling
Postal packs are received at our flagship headquarters, checked in and handled under CCTV-monitored procedures from arrival.
Logged Valuation Process
Our gold specialists record, test, weigh and assess items before preparing an itemised valuation based on purity, weight, condition and current market rates.
Grade 5 Safe Storage
While your valuation is being prepared, items are stored securely in our saferoom using a Grade 5 rated safe.
Nothing is sold, melted or processed until you have reviewed and accepted your valuation.
Gold Price Rise Guarantee
Gold prices can move daily. If the gold market rises between your pack being arranged and your items being assessed, we’ll reflect the higher rate in your valuation.
Your final offer is confirmed after inspection, purity testing, weighing and item verification.
Benefit if gold prices rise
If the gold market moves up between your pack being arranged and your items being assessed, the higher rate is reflected in your valuation.
Market-linked valuations
Offers are calculated against current gold market rates at the time of inspection, not a fixed or outdated estimate.
Itemised offer before decision
You see every item priced by purity, weight and condition before you decide. Nothing is sold or melted until you accept.
No obligation to accept
There is no pressure. Take your time, ask questions and decide on your own terms. If you decline, your items are returned securely.
This applies to the gold market rate used for valuation, not to unverified estimates. Final offers depend on purity, weight, condition and authenticity.
Local Quote Match Promise
Found a better quote from a genuine local gold buyer? Let us know before you accept.
We want customers to feel confident they are receiving a fair, competitive offer. If you have a genuine written quote from a local UK high street gold buyer, our team can review it and, where possible, aim to match it before you make your final decision.
Genuine written local quotes reviewed
Quote must be recent and itemised where possible
Based on the same items, weights and purity
Final offer subject to our own testing and weighing
No pressure to accept
Same-day payment once accepted where possible
Quote match is subject to verification, item inspection, purity testing, weight confirmation and current market conditions. We cannot match unverifiable, expired, verbal or unrealistic quotes.
Ready to get your itemised valuation?
Request your free tracked postal pack today — no obligation, secure return if you decline.